Email marketing can be defined as any email sent by a company to customers, except for order confirmations or direct responses to questions. Internet marketing includes email marketing, as well as online marketing via blogs, social media and other platforms. Email marketing may include newsletters that provide updates about the company or special deals to subscribers. Email marketing may also be used to communicate a general message about the company, such as after a scandal or natural disaster. Email marketing is a great way for businesses to stay in touch with their customers and to tailor their marketing messages to them. This type of marketing can turn customers away by sending annoying spam emails.